Privacy Policy for Empire Endocrinology SMS/MMS Messaging

Effective Date: 06/01/2024

Introduction

Empire Endocrinology Clinic utilizes SMS and MMS messaging to enhance communication and service delivery to our patients. This Privacy Policy outlines how we handle personal information related to our messaging campaigns to ensure compliance with 10DLC requirements and protect your privacy and security.

Information Collection through Messaging Personal Information We Collect via SMS/MMS:

Mobile phone number

Communication preferences

Any personal health information you choose to share via messages

How We Collect Information:

Through opt-in procedures at our clinic or via our website

During patient registration and updates

When you send us messages or respond to our messages

Use of Messaging Information

Your information collected through SMS and MMS is used exclusively for:

Appointment reminders

Treatment updates and follow-up queries

Health tips and notifications related to dental care

Emergency alerts related to our services

Sharing of Information

We limit the sharing of your messaging information to:

SMS/MMS service providers under strict confidentiality and security obligations

Dental care partners for coordinating specialized treatment, when necessary

Legal and regulatory authorities as required by law

We do not share your information with third-party marketers or unrelated entities.

Data Security for Messaging

Specific measures we take to secure data involved in SMS/MMS communications include:

Encryption of messages where feasible

Secure management of contact lists and message logs

Regular audits to ensure compliance with security best practices and legal standards

Access and Control

You have the right to:

Opt out of SMS/MMS communications at any time

Access the messaging information we hold about you

Request corrections or deletion of your messaging information

To manage your preferences or inquire about your information, please contact us using the details provided below.

Changes to This Privacy Policy

This policy may be updated to reflect changes in our practices, technology, or legal obligations. We will notify you of any significant changes and provide an updated policy on our website.

Contact Us

For questions about this privacy policy or our messaging practices, please contact:

Empire Endocrinology

802 Magnolia Ave Ste 200 Corona CA 92879 

+19514447006

info@eendocrinology.com